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Account manager

Derby
Toppesfield
Account manager
Posted: 6h ago
Offer description

About Toppesfield
Toppesfield isn't just about surfacing; it's about our ToppTeam. Founded in 2004, we've grown into the UK's largest independent surfacing contractor, delivering projects nationwide for clients throughout the UK and working across a wide range of sectors. Toppesfield is the first name in surfacing, no matter what the size, or location but our success isn't just about numbers; it's about our incredible team and our shared commitment to excellence.
At Toppesfield, our people are our strength. Collaboration is at the heart of everything we do, and it's what sets us apart. Over the years, we've achieved remarkable milestones. Throughout our journey, we've reached significant milestones: generating over 300 employment opportunities, establishing seven offices nationwide, and achieving an estimated turnover of £140 million. What truly makes us proud is the unwavering quality of our work which has sustainable growth.
If you're looking to be part of a company that values its people, promotes collaboration, and sets the industry standard, Toppesfield is your destination. Come be a part of our success story.
Role Description:
We have an exciting opportunity for an Account Manager who will work alongside and support our dynamic Sales team, you will play a pivotal role in supporting client relationships, identifying new sales opportunities, and ensuring exceptional customer satisfaction. Working alongside our Key Account Manager's you will:-
Role Responsibilities:
Engaging with client representatives through phone calls and email communication
Maintaining and updating the CRM system with project statuses and client interactions.
Keeping client records accurate and up to date in the CRM, including contact details such as phone numbers, email addresses, and LinkedIn profiles.
Following up on submitted quotes to gather client feedback and ensure satisfaction with proposals.
Attend and participate in client meetings alongside Key Account Managers
Providing administrative support for tender submissions, including tasks like preparing case studies, accreditation evidence, and quality submissions
Monitoring online procurement portals to identify publicly shared opportunities and generate sales leads.
Developing periodic content and communications to key account client segments
Providing administrative support for tender submissions, including tasks like preparing case studies, accreditation evidence, and quality submissions
Attending and assisting at industry-specific shows and exhibitions as required by the Regional Sales Manager
Support the Sales team with admin tasks and ad-hoc duties
Key Skills:
Excellent written and verbal communication skills
Strong project management and organisational skill
Ability to work collaboratively across teams and manage multiple priorities
Strong Communication Skills
Customer Focus
Problem-Solving Skills
Why join Toppesfield?
In addition to a competitive salary, we offer an attractive benefits package, including:
Generous Leave: 25 days annual leave plus bank holidays, annual leave buy and sell scheme, and years' service entitlement increase.

People First Initiatives: Cycle to Work Scheme, Birthday Bonus, Discount Portal, and Company Social Events, Saving Scheme and Life Assurance

Family Focused: Enhanced Maternity, Paternity and Adoption leave

Employee Assistance Programme: Access to support services for personal and professional wellbeing.

Performance Bonus: Eligibility for performance-based bonuses.

Employee Referral Scheme: Earn rewards for referring new ToppTeam members.

Employee Volunteering Programme: Opportunities to give back to the communities we work in.

Learning and Development: Continuous growth opportunities and training.

Supportive Culture: A collaborative working environment with opportunities for future progression.
Apply
Join us in paving the way for excellence. If you're motivated and ready to make a meaningful impact, we invite you to apply and become a valued member of our team at Toppesfield.
To find out more about our company please visit our website www.toppesfield.com.

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