Key Account Manager – Midlands – £47,000 Key Account Manager (Tech) – Drive Strategic Growth and Client Success in a Dynamic Environment Are you a seasoned account management professional with a passion for technology and supply chain solutions? We are seeking a proactive and results-driven Key Account Manager (KAM) to join our team at Arvato SCS UK. In this pivotal role, you will partner closely with high-profile clients to ensure their business objectives are met through exceptional service delivery, strategic management, and innovative solutions. If you thrive in a fast-paced setting, excel at building strong relationships, and have a keen eye for data-driven insights, this is your opportunity to make a significant impact. What You’ll Need to Succeed: * Proven experience in supply chain or technology-focused account management * Strong analytical skills with the ability to interpret client data and identify trends * Excellent communication and interpersonal skills to engage with stakeholders at all levels * Demonstrated leadership capabilities, especially in managing customer service teams * Project management experience for client-facing initiatives * Ability to work independently with a high degree of organization and attention to detail * Knowledge of SAP or similar ERP system is desirable * Competence in change management, continuous improvement initiatives, and risk mitigation strategies * Familiarity with contractual management, P&L oversight, and cost control Nice to Have Skills: * Experience working with international clients or within a global KAM framework * Background in process improvement methodologies such as Six Sigma * Exposure to supply chain solutions and complementary technologies * Multilingual abilities to support diverse client portfolios Preferred Education and Experience: * Bachelor’s degree in Business, Supply Chain, Logistics, or related field * Several years of relevant account management experience, ideally within technology or logistics sectors * Proven track record of managing complex accounts and delivering growth Other Requirements: * Willingness to travel as needed to meet client and business needs * Commitment to health, safety, and regulatory compliance standards * Ability to adapt to evolving business priorities and operational changes Take the next step in your career by applying today and unlock new opportunities in strategic account management that make a real difference for clients and your professional growth. Join us and be part of a forward-thinking team dedicated to excellence and innovation. Contact Jonathan on (phone number removed) for more information about this Key Account Manager role