Closing Date: 9 May 2025 at 5pm
Location: Martlesham PHQ, - Hybrid (Homeworker)
Norfolk and Suffolk Constabularies are committed to delivering high-quality services to our communities. We are seeking a dynamic and experienced individual to lead our Payroll team and ensure the efficient and accurate processing of payroll transactions.
Role Overview:
As the Head of Payroll, you will lead the Payroll Transactions Team, providing support to senior managers in the Finance and People Directorate. You will be responsible for managing all payroll-related processes, ensuring compliance with HR policies and employment tax legislation, and overseeing pension administration.
Key Responsibilities:
* Lead and manage the Payroll Transactions Team.
* Oversee recruitment, training, performance management, and appraisals.
* Interpret and apply HR policy and employment tax legislation.
* Manage monthly and tax year-end reporting, including pension reporting.
* Act as the Technical Lead for employment tax and ensure tax governance.
* Administer Pension Schemes and maintain relationships with administrators.
* Review and improve pension processes to meet service level agreements.
* Serve as the main contact for internal and external audits.
* Lead payroll-related projects and develop Service Level Agreements and Key Performance Indicators.
* Resolve complex customer queries and complaints.
* Mentor the team on payroll issues and ensure efficiency and accuracy in payroll processes.
* Represent the Finance Department at meetings.
Essential Criteria:
* Degree or CIPP equivalent qualification or extensive experience in a comparable role.
* Proven experience in leading, managing, and developing a team.
* Ability to manage and plan large, conflicting priorities to meet challenging deadlines.
* Advanced competency in written and verbal communication skills.
* Ability to implement continuous improvement initiatives.
* Competent analytical skills and advanced knowledge of Microsoft Office, including Excel, Word, and Outlook as well as experience of working with payroll/people systems.
* Ability to work on own initiative and adapt to change under pressure.
Desirable Criteria:
* Experience in the Police Service or a large public sector organisation
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