Dynamic 365 Consultant - East Midlands - Local Authority
£440 - £580 per day (negotiable depending on experience)
Hybrid working available - 2 days in the office
6 months initial contract - likely to be extended
Job Responsibilities
* Dynamics 365 Customer Service / Contact Centre
* Case routing, queues, work streams, agent experience
* Omnichannel configuration (voice, chat, messaging)
* Monitoring & troubleshooting
* Security & compliance awareness
* Solution design
* Azure Communication Services (ACS)
You must have
* Previous experience of working as a Dynamic 365 Consultant
* Experience of working directly within a local authority is essential
Benefits of Working with On-recruitment
* Up to a £250 referral bonus for any successful referrals - T's & C.s apply
* Free DBS Checks
* Access to a wide range of temporary and permanent opportunities
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