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One Stop - Customer Service Assistant, Huddersfield
Client:
One Stop
Location:
Huddersfield, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
9701488f180a
Job Views:
5
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
One Stop • Huddersfield • Apply by 16-May-2025
About the role
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. In this fast-paced retail environment, no day is the same.
You will play a key role in daily store operations by providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance.
Since the customer is at the heart of everything we do, you will continually seek ways to improve service through on-the-job coaching and feedback.
You will help ensure the store remains a safe place to work and shop.
You will be Responsible For
1. Serving customers with passion and pride, providing natural, excellent service.
2. Encouraging customer feedback through the ‘have your say’ survey.
3. Working across all store areas including online, tills, replenishment, vending, and stock routines to meet customer needs.
4. Applying training to work safely.
5. Participating in seasonal, community, and charity events to foster an inclusive atmosphere.
6. Understanding store performance and your role in delivering profit.
7. Living our values, making everyone feel welcome, and following policies.
8. Clocking in and out accurately for correct pay.
9. Following security procedures and wearing safety equipment to keep everyone safe.
10. Following the ‘think 25’ policy when serving age-restricted products.
11. Responding promptly to assistance calls or interventions, explaining actions to customers.
12. Maintaining a clean, tidy, and organized store environment.
13. Potentially managing shifts in the absence of supervisors.
14. Following training to ensure safety and legal compliance.
15. If applicable, managing Post Office operations and passing necessary background checks.
Flexible Working
We support flexible working arrangements to accommodate various life situations. Discuss your needs during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Our customers are at the heart of everything we do
* We treat each other with respect
* We work together as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including convenience foods, household essentials, and additional services like Post Office, cash machines, and vending solutions. We are part of Tesco, operating independently from our support centre in Brownhills, Walsall.
Additional Information
We hire individuals who have passed the school leaver’s age. Benefits include staff discounts, savings schemes, insurance, health services, flexible working options, and more. T&Cs apply.
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