Summary
Pump Court Chambers is one of the UK’s premier common law chambers, with deep strength in civil, criminal and family law. Based in London and focusing on the South and West, our breadth of expertise and collaborative approach enable us to provide clients with joined-up, practical solutions across multiple specialisms in law.
Wage
£18,000 a year
Salary increased to £20,000 upon successful completion of the Apprenticeship
Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm.
40 hours a week
Start date
Monday 22 September 2025
Duration
1 year 3 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The main duties of this apprenticeship include:
Assisting the clerks and barristers:
* Helping clerks to fulfil their duties and assisting in the smooth and efficient running of the Clerks room
* Assisting the Barristers and helping them with their daily needs
Post
Receipt and Distribution of Post:
* Parcelling of post
* Dealing with post/franking machine including trips to the post office
General office duties:
* Processing of incoming and outgoing emails, scanning documents
* Collection and distribution of briefs and instructions
* Photocopying and filing of documentation
* Reception of clients and making of tea and coffee
* Ordering and checking stock etc. for stationery (including hand towels)
* Setting up conferences
* Ordering and checking stock for coffee, tea, sugar, water and biscuits
* Answering telephones
* Confidential waste
* General tidiness of Chambers
* Organise and facilitate strong room clear out and company to take away broken computers/chairs etc.
* Set up/prep conference rooms
* Be the on-call person/contact for telephone and IT issues
* Paying in cheques at the bank
Upon completion of the apprenticeship our junior clerks have the opportunity to work alongside both our criminal and senior civil clerks in Winchester, as well as junior members of staff. Our family clerking team often operates regularly in Winchester, which means they gain experience across our three core practice areas: crime, family, and civil. This provides excellent potential for progression within any of these teams.
Where you'll work
31 Southgate Street
Winchester
SO23 9EB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE WEST MIDLANDS CREATIVE ALLIANCE LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administration Level 3 Standard
Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:
* Information Technology
* Record Document Production
* Stakeholders and Stakeholder Management
* Policies
* Business Fundamentals
* Planning and Organisation
* Relevant Regulation
* Processes
* Effective Project Management
* Managing Performance
For a full overview of the business administrator standard please click on the following link:
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 4)
* Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Administrative skills
* Logical