Job Title: Customer Operations Advisor
Location: Scunthorpe
Pay/Salary: £13.06/hour, £27,164.80/annum
Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, Monday –Friday
Type of Employment: 12 weeks temporary to permanent
Main duties & responsibilities:
* Adhere to H&S policies and site procedures
* Manage stock, including ordering and replenishment based on customer needs
* Maintain and expedite order books, track deliveries, and chase suppliers
* Raise purchase orders on behalf of customers
* Keep accurate records of transactions and stock movements on Company and customer systems
* Resolve purchasing, supplier, and invoice queries
* Book goods in and out, issue to customers, and update systems
* Conduct regular stock counts and stock takes
* Maintain housekeeping and 5S standards in stores and office areas
* Liaise with engineers and suppliers for non-stock and missing parts
* Take a proactive approach to inventory and stock management
Essential skills / experience / qualifications:
* Active clean UK Driving license essential
* Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
* Basic MS Excel skills are essential for data entry, ability to sort and organize information on spreadsheets effectively, utilizing features such as filters and tables.