Job Description
Deputy General Manager – Arts & Entertainment Venue
Up to £38,000 + Excellent benefits & Development
Winchester
Due to an internal promotion, we are looking for a charismatic, customer centric, operationally sound and commercial astute leader to help drive the commercial performance of a wonderful arts, music and entertainment venue hosting live events, workshops, exhibitions, holiday programmes and talks in the heart of Winchester.
This role is the perfect opportunity to make your mark, and high performance will be rewarded with opportunities to support the wider business and progression over time.
Key responsibilities:
1. Coach and inspire the service teams to go above and beyond for their customers and the business.
2. Ensure sales opportunities are maximised across ticketing, retail, food and beverage and events through creative thinking, a clear strategy and strong leadership.
3. Manage the day-to-day operations of the venue, ensuring it is clean, safety compliant and in good working order.
4. Introduce and embed the organisations new balance scorecard system.
5. Manage the venue through the daily peaks and troughs of trading, ensuring you have the right people in the right places to improve the customer experience and maximise revenue opportunities.
6. Act as the General Manager ...