About TravelBound
With more than 30 years’ experience, TravelBound are the industry leaders in high quality, subject-led tours for schools, universities, colleges, and clubs. With bespoke itineraries to incredible worldwide destinations, and their exclusive Chateau du Molay in Normandy, we tailor every tour to meet your specific educational and cultural requirements.
Whether it’s a History Trip to New York & Washington, introducing Art & Design students to Paris, or organising orchestra and choir performance tours in Italy, every detail will be taken care of to create a truly tailormade, inspiring learning experience.
What You’ll Be Doing
Working as part of the school tours Product and Contracting and Procurement team, and closely with all members of both the Sales and Tour Coordinator Teams, this administrative role will provide vital support in obtaining and managing accommodation, excursion and overseas transport for given destinations. On a daily basis the role will source and book accommodations for our groups, including managing the reservations until the booking is confirmed. There is a requirement to research and source suppliers for new product items.
This role forms a pivotal part of the sales and operations process within TravelBound. The individual will build excellent product knowledge to assist the sales and operational teams.
Key Accountabilities
* Accommodation Requests – Source and secure accommodation for provisional bookings in close collaboration with the sales team.
* Booking Confirmation – Monitor accommodation bookings, confirm reservations, and manage deposits and payments as appropriate.
* Negotiating rates with suppliers and ensuring Health and Safety Regulations are met.
* Sourcing suppliers and pricing for new product items.
* Work with the Commercial department to ensure all units and prices are loaded on the Travelink Reservation System, updating it on an annual and ad‑hoc basis.
* Supplier Relations – Maintain good relations with overseas suppliers and establish new contacts and contracts.
* Assist in researching and building the portfolio of excursions and rates for each destination.
* May be required to work additional hours at the discretion of the line manager.
* Perform other duties as required according to the needs of the business; a flexible approach is required.
* This role is focused in particular on Germany and Benelux, although destinations can change based on business demand and need.
What We Are Looking For
* Strong commercial acumen, adaptability, reliability, flexibility and a responsible attitude; able to cope under pressure and respond to tight deadlines.
* Excellent organisational and planning skills with a keen eye for detail.
* Strong negotiation skills and the ability to build effective relationships.
* Ability to deal with competing priorities effectively.
* Self‑motivated and capable of working under pressure.
* Knowledge of Microsoft Office and Excel.
* Strong written, verbal communication and numeracy skills.
* Good geographical knowledge of Europe, particularly Germany and the Benelux region.
* German language skill desirable.
* Inquisitive, always looking for ways to improve product offering to clients.
* “Can do attitude”, able to work independently and as part of a team.
Some Of The Benefits
* Hybrid working pattern between our office and homeworking.
* Annual bonus scheme.
* Opportunities to travel overseas on familiarisation trips.
* 25 days of annual leave plus public holidays and a bonus day off for your birthday; we also have a tenure based annual leave benefit, up to a maximum of an additional 5 days depending on length of service.
* Global recognition and reward programme.
* Access to extensive online learning resources.
* In‑house training opportunities.
* Regular social events.
* Various employee discounts and offers, including discounted trips with our brands.
We believe that people are happier and perform best when they are able to be their true selves and that diverse teams deliver better results. We are committed to building an inclusive culture and embracing diversity in all its dimensions. This includes inspiring change through increasing awareness of unconscious bias. Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Business Development and Sales
Industries
* Travel Arrangements
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