Methods Newcastle Upon Tyne, England, United Kingdom
Delivery Manager
Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.
Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.
We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.
Job Description
We are recruiting for a Delivery Manager on a permanent basis. You will be an outcome focused individual, with a passion for both delivering user-centred digital services in the public sector; and supporting other Delivery Managers in their career progression through avenues like our established Community of Practice.
You will have experience in leading agile teams and will be passionate about driving positive change in the environment you are working in. You will be keen to learn or further advance your skills in leading agile multidisciplinary teams in a public sector environment and gaining a working knowledge of public sector standards and principles, such as the Service Standard.
Your responsibilities will include:
* Leading on the delivery of digital products and services from Discovery through to Live
* Acting as a servant-leader for multidisciplinary agile teams, helping them to plan and deliver their work, remove blockers, and track progress
* Coaching and supporting teams to work and collaborate effectively, ensuring that all team members have a voice
* Ensure our projects meet our own high expectations in terms of quality and impact, by ensuring they are grounded in agile, human-centred design and accessibility best practice, follow the GDS Service Manual and Service Standard, and support a well-defined and cogent strategy and set of user needs
* Managing and communicating project risks, issues and dependencies
* Encouraging and facilitating continuous learning and improvement of our projects
Requirements
We are looking for an individual with:
* Communication skills. You are a clear and confident communicator who can engage with stakeholders at different levels.
* Life-cycle perspective. You understand how to support teams through the key phases of the product life cycle and can apply suitable tools and techniques at each stage.
* Maintaining delivery momentum. You are proactive in identifying delivery risks and blockers and work collaboratively with others to resolve them.
* Planning. You support ongoing planning activities within your team and help align them with wider delivery goals.
* Team Dynamics. You are aware of how team dynamics affect delivery and actively contribute to creating a positive team environment.
* Agile Delivery. You have solid experience working in agile teams and understand how to apply agile principles in practice.
Benefits
By joining us you can expect:
* Autonomy to develop and grow your skills and experience
* Be part of exciting project work that is making a difference in society
* Strong, inspiring and thought-provoking leadership
* A supportive and collaborative environment
* Access to LinkedIn Learning, a management development programme, and training
* Wellness - 24/7 confidential employee assistance programme
* Flexible Working - including home working and part time
* Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
* Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
* Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation
* Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
* Discretionary Company Bonus - based on company and individual performance
* Life Assurance - of 4 times base salary
* Private Medical Insurance - which is non-contributory (spouse and dependants included)
* Worldwide Travel Insurance - which is non-contributory (spouse and dependants included)
* Enhanced Maternity and Paternity Pay
* Travel - season ticket loan, cycle to work scheme
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