Commercial Manager – Hybrid UK
🏢About Proactis
Proactis is a leading Source-to-Pay software solution provider for mid-market organisations across a range of service-led industries. Our end-to-end modular platform enables customers to control spend and manage supply-chain risk; improve compliance and governance of their purchasing activities; reduce the cost of goods and services; and deliver efficiencies, all through process digitisation and automation.
🎯 What You’ll Do
The Commercial Manager will be responsible for leading the commercial strategy and execution for customers and suppliers. They will safeguard profit margins, manage contractual obligations and variations, and drive value for Proactis and its customers. They will work closely with cross-functional stakeholders—from technology and finance to procurement and senior leadership—to influence outcomes and ensure contract success throughout the lifecycle, from mobilisation through renewal. This role requires a blend of strategic thinking, financial acumen, and hands-on execution to support the company’s growth objectives.
✨ Key responsibilities:
1. Commercial Strategy & Contract Governance
* Develop and implement commercial strategies aligned with contract terms and business objectives.
* Interpret commercial terms, ensuring full compliance.
* Maintain and manage risk and opportunity registers to proactively mitigate exposures.
2. Contract Variations & Change Control
* Prepare, evaluate, and negotiate contract variations and change orders.
* Lead the formal change control process, ensuring documentation, pricing, and approvals are completed timely.
3. Financial Governance & Reporting
* Support monthly cost/value reconciliations, margin reporting, forecasts, and variance analysis.
* Support budgeting, cash flow and WIP management, and audit readiness alongside finance.
4. Stakeholder Engagement & Client Relationship
* Act as a commercial advisor to sales and account management.
* Build strong relationships with customers, supply chain, and internal teams.
* Support sales and account management in customer reviews, tendering events, audits, and strategic meetings.
5. Procurement & Supply Chain Support
* Support procurement activities, ensuring supplier agreements and pricing are robust and aligned with contract terms.
* Oversee renewal of supplier agreements to ensure pricing is competitive and agreements are in line with best practice.
6. Best Practice & Process Governance
* Champion commercial best practices and internal governance policies.
* Provide training and guidance on contract interpretation, liabilities, KPIs, and change control.
🧠 What We’re Looking For
* Proven commercial management experience in SaaS or similar environments.
* Extensive experience across contract lifecycle management, budgeting, margin clarity, and financial governance.
* Strong contract interpretation skills within a SaaS environment.
* Excellent negotiation, customer management, and stakeholder engagement capabilities.
* Experience of managing supply chain in a SaaS environment.
🧠 Qualifications
* Degree or equivalent in Business, Commerce, Engineering, or related field.
* Professional commercial qualification or CIPS membership desirable.
* Proactive, solution-driven with analytical acumen, and high attention to detail.
* Ability to create and maintain commercial governance, risk registers, and control frameworks.
🌱 Why Join Us
At Proactis, you’ll be part of a collaborative, values-driven team that’s reshaping how organisations manage spend. We’re focused on sustainable growth, innovation, and customer success — and this role is key to making that happen.
💼 Benefits at a glance:
* 25 days annual leave + bank holidays (increasing with service)
* Hybrid working from either our Reading or Wetherby offices
* Pension scheme with matched contributions
* Enhanced maternity, paternity & adoption leave
* Private medical insurance & company healthcare scheme
* Life insurance cover
* Employee assistance programme (EAP)
* Volunteering days to give back
* Electric vehicle salary sacrifice scheme
* A company guided by strong values and a collaborative team spirit