Job Title: Key Account Manager
Salary: circa £50,000
Contract: Full Time, Permanent
Location: Chichester
Liberty Recruitment Group are excited to be partnering with a growing family-run business which has a passion for quality, craftsmanship, and sustainability.
We are looking for an experienced Key Account Manager to join their team. Working with leading luxury brands, you will manage key client relationships, oversee new product development projects, and collaborate across multiple departments to ensure exceptional service delivery.
Responsibilities include:
1. Act as the main point of contact for a portfolio of key client accounts.
2. Handle all client enquiries, complaints, and escalations.
3. Manage customer re-orders, review costings, and maintain accurate system data.
4. Uphold strict confidentiality and represent the company positively at all times.
5. Lead the planning, execution, and delivery of client projects on time and within budget.
6. Prepare quotations and critical paths in line with client briefs.
7. Coordinate with internal teams, clients, and third parties to ensure successful delivery of samples and finished products.
8. Oversee initial production runs and conduct product inspections.
9. Manage clien...