Heating Engineer
Join to apply for the Heating Engineer role at Sureserve.
Sureserve’s mission is to be the trusted partner of choice for social housing and the public sector, delivering essential and affordable heating, energy savings, and compliance solutions. We focus on energy efficiency, safety, and an improved quality of life for residents, while leading on decarbonisation and delivering for our customers, employees, and the environment.
Overview of Role
The primary responsibility of the Heating Engineer is to maintain and repair heating systems in clients' properties. They ensure that heating and hot water systems operate efficiently and safely, and that repairs are completed promptly to achieve customer satisfaction.
Key Responsibilities
* Carry out service and maintenance works on a variety of domestic properties across the region.
* Ensure high levels of customer care in dealing with clients and tenants to meet required quality standards.
* Communicate updates and progress of work, completing required paperwork electronically and manually.
* Adhere to all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records.
* Comply with stock ordering and auditing procedures so relevant parts are available for job requirements.
Key Attributes & Requirements
* Gas qualifications are essential, including a minimum of CCN1, CENWAT, HTR1, CKR1.
* Availability for out-of-hours evening and weekend cover on a rota basis.
* A friendly and professional attitude to build strong relationships with clients & tenants.
* Completion of all relevant criminal and reference checks prior to starting.
What We Offer
* Company vehicle and fuel card
* Uniform & mobile device
* Support provided for professional qualifications
* Employee wellbeing programme, occupational health support, telephone support‑counselling for staff
* Service level award annual leave
* Enhanced maternity & paternity packages
* Dental/Healthcare cash plan
* Cycle to Work Scheme
* Electric Vehicle Leasing Scheme
* Gender & Equality Working Group
* Sureserve Academy – a platform for development, career progression
* Employee Voice programme
* Social activities for all of our teams
* Sureserve Legends – celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Utilities
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