Junior User Researcher
CAPTION: Job details
Posting date: 09 September 2025
Hours: Full time
Closing date: 09 October 2025
Location: Salford, M5 4WT
Company: University of Salford (Personnel)
Job type: Permanent
Job reference: 307
Overview
Opportunity Overview
Join the University of Salford's Digital IT Strategy team as a Junior User Researcher and help shape the digital future of higher education. This entry point role is ideal for early career professionals passionate about user experience research, human-centred design, and understanding student needs. You will work within a collaborative team to conduct mixed-methods research, analyse user behaviour, and translate insights into actionable recommendations that directly impact the university experience.
Responsibilities
* Conduct mixed-methods user research to understand student and staff needs
* Analyse qualitative and quantitative data to derive insights
* Translate research findings into actionable recommendations for product and service improvements
* Collaborate with academic and IT teams to support user-centred design initiatives
Who we are looking for
We are seeking a curious, analytically-minded individual with research experience who thrives on connecting with diverse users and championing their needs. This position offers development opportunities through mentorship, hands-on experience with established research methodologies, and the chance to contribute to innovative digital solutions in the education sector.
About Digital IT
Our Digital IT team provide essential services to the University's students, academics, and professionals, and much more. The team explores new technologies and strives to innovate, with a strong focus on improving the customer experience. The ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital Strategy, Digital Delivery and Digital Service work together to enable the University's goals.
What's in it for you?
* Competitive salary - and excellent pension scheme
* An impressive 32 days leave - plus bank holidays, additional time off at Christmas and the opportunity to buy even more
* Flexible working - we support a culture of flexible and agile working
* Professional development - comprehensive training and development opportunities
* Our community - diverse and inclusive environment with a sense of belonging
* The Perks! - MySalford online portal with benefits and discounts
* Wellbeing support - Employee Assistance Programme, counselling, and fitness facilities including discounted gym memberships
* Sustainable Salford - commitment to Net Zero by 2038
* Greater Manchester - vibrant region with digital innovation and diverse living options
* Our Peel Park campus and MediaCity campus locations and transport links
* Team Salford - join one of the UK's fastest growing universities
* A rewarding career - making a difference to students, the local community and the wider world
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
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