About Scrumconnect Consulting:
Scrumconnect Consulting, a multi-award-winning firm recognized with UKIT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic, is at the forefront of innovation in tech consulting. Our work impacts over 40 million UK citizens, with successful projects in key government departments like the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more.
Role Summary:
We are seeking a Google Data Analyst to support the Digital Workplace Function, specifically working with the Email and Microsoft Office team within the Collaboration and Communication Services (C&CS). This role will focus on delivering data-driven insights and performance measurement to enhance the user experience of internal digital services. You will operate under the guidance of a Senior Performance Analyst and work within a multi-disciplinary team.
Key Responsibilities:
1. Lead the development of performance measurement frameworks and meaningful KPIs.
2. Apply quantitative and qualitative data analysis to drive service improvement.
3. Work closely with stakeholders, user researchers, and service teams to deliver actionable insights.
4. Communicate analysis clearly using appropriate formats and tailored messaging for varied audiences.