Role: BMS Operations Manager Location: Cardiff & South West We are partnered with one of the UK’s leading independent specialists in Building Energy Management Systems (BEMS). This is an opportunity to step into a senior leadership position where your expertise and influence will directly drive performance, customer satisfaction, and operational excellence. You’ll be leading a dedicated team of engineers and support staff, ensuring the seamless delivery of projects and service contracts across commercial, healthcare, education, and public infrastructure environments. Alongside a competitive salary, you’ll benefit from a performance-based bonus, employee ownership opportunities after 12 months, private medical cover, life assurance, and generous holiday entitlement. Key responsibilities: * Lead and develop a regional team of BMS engineers and support staff * Oversee service delivery and maintenance contracts to the highest standards * Act as primary client contact, ensuring strong relationships and satisfaction * Manage performance, scheduling, resource planning and KPIs * Provide hands-on technical guidance on Trend, Schneider and Siemens systems What you’ll need: * Strong leadership and people management experience * Technical knowledge of major BMS platforms * A full UK driving licence APPLICANTS MUST HAVE A RIGHT TO WORK IN THE UK AND PRIOR EXPERIENCE WORKING IN THE UK CONSTRUCTION MARKET Before commencing employment you will be required to fully complete a pre-employment screening process consisting of a basic criminal record and credit check. Please note that unfortunately, any applicants without the relevant work experience, or the Right To Work in the UK will be unsuccessful. Crucial People operates as both an Employment Agency and an Employment Business