Overview
Supported Living Service Manager
Head Office Location: Cardiff + sites across Merthyr
Salary: up to £40,000
Bonus: 21% Annual Bonus
Hours of care per week: 1,200
We’re looking for a Supported Living Manager who brings more than just experience—someone who leads with integrity, humility, and a deep understanding of what outstanding care truly looks like. You’ll be overseeing and supporting sites predominantly across the Merthyr area.
Your Role
You will be more than a manager. You will be a leader, an advocate, and a driving force for positive change. Your role is vital in shaping the lives of both the people in our care and the team around you.
We Are Looking For a Service Manager Who
* Experienced as a Service Manager or Deputy Manager within Supported Living
* Must hold a QCF 3 and be working towards QCF 5
* Must be able to register with Social Care Wales
* Support with the growth of the portfolio
* Able to manage dispersed teams
* Committed to supporting people to live lifestyles of their choosing
* Broad experience of managing people, service and quality within Mental Health and Learning Disabilities
* Maintain accurate and clear records
* Financial and/or budgetary experience
* Excellent time management and organisational skills and the ability to work on own initiative
* Able to promote and maintain independence, choice and respect
* Good awareness of CIW legislation, updates, changes and best practice
Why Join Us
* Salary - up to £40,000 per annum
* Bonus Scheme - Earn 21% of your salary
* Mileage - Between Head Office and service sites
* Clinical & Specialist Advice - Your home will have an assigned team of Clinical and Specialist Advisors who are dedicated to your region
* Annual Leave - 32 Days annual leave, inclusive of bank holidays
* Career Progression – We have a whole world of opportunities available within the group. Many of our managers have progressed into Senior Leaders within our organisation
* DBS Check – we cover the cost of your DBS check and subsequent renewals
* Ongoing Training and Development – Supported by our award winning Learning and Development Team, you will receive ongoing training and development throughout your career
* Enhanced Maternity and Paternity - When you want to start or grow your own family and feel financially secure
* Festive Gift - Our way of saying "Thank you!" for your hard work at Christmas
* Pension Scheme – start growing that pot for a healthy and happy retirement
* Wellbeing Support, Advice and Guidance – via our Employee Assistance Program through an online portal or over the telephone
* Staff Referral Scheme – earn a generous bonus for spreading the word and referring a friend to join our team
* EPIC Awards – All of our employees are EPIC in our eyes and do some incredible things each and every day. Each month, we recognise those that have shown that they really live by our values with EPIC awards and a fantastic prize on offer
* Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card
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