Opportunity
The Arup University Information Management Leader sets the firm‑wide direction for library and information services, ensuring information is treated as a trusted, strategic asset in an era of AI, distributed teams and evolving ways of working.
This role leads the transformation of Arup’s global information services from custodial operations to a cohesive, future‑ready system that enables quality, confidence and value creation across the firm.
Leading three specialist teams – Photo Library, Project Library and Corporate Library, you will develop a cohesive, future‑ready function serving professionals across regions, disciplines and time zones.
Key Responsibilities
* Define and lead a clear transformational global information management roadmap aligned to Arup’s strategic priorities
* Position information management as a firm‑wide service with clear value propositions for leaders, members and as a differentiator for our clients
* Anticipate and respond to organisational and industry change, emerging technologies and evolving work practices, proactively shaping the function
* Sponsor and govern the responsible integration of AI, intelligent search and automation into information services
* Develop robust, evidence‑based business cases to secure sustained investment and confidence of senior stakeholders
* Contribute to the evolution of the information management profession through targeted external engagement and thought leadership
* Mentor and develop colleagues, strengthening IM capability to build sustainable capability through succession planning and clear development pathways to retain and attract exceptional information professionals.
* Design governance, workflows and operating models that work effectively across a large, distributed organisation
* Drive continuous improvement in service quality, efficiency and user experience using data, metrics and feedback
* Manage budgets and resources to maximise impact and align investment with strategic priorities
Is this role right for you?
* Significant senior leadership experience in information management, library services or a closely related field within complex, global organisations
* Bachelor’s degree (or equivalent experience); postgraduate qualification and information management chartership preferred
* Demonstrated capability to future proof information services by anticipating emerging technologies and evolving ways of working, and translating this into scalable, sustainable service models
* Strong professional grounding in taxonomy, metadata, records governance and digital asset management
* Practical understanding of how AI and emerging technologies are reshaping information work, with a clear ethical and governance perspective
* Experience leading distributed, multi‑disciplinary teams across cultures and time zones
* Commercial and systems capability, including platform selection, systems integration, vendor management and budget stewardship
What We Offer You
At Arup, we care about each member’s success, offering a competitive, fair and equitable pay package, career development opportunities, health and wellbeing benefits, and many learning opportunities.
Profit Share is part of our reward, enabling members to share in the results of our collective efforts.
Different people, shared values
Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.
Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross‑cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference.
We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact lia.wiltsher@arup.com to let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.
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