Job Description
Our client is a fast growing mortgage company revolutionising the process of lending. Providing their customers with a 5 star service, they are looking for a Customer Relationship Specialist to join their busy team.
The successful candidate will be customer focused, enthusiastic and proactive individual with an understanding of the buying process. This is a hybrid opportunity once you have been fully trained.
The Role:Working in a fast paced environment the Customer Relationship Specialist will be
* Looking after all things pre-application and post-completion
* Supporting customers, helping them to be prepared as possible
* Understanding of the house buying process
* Managing brokers diaries, booking in appointments with both new and existing customers
* Contacting and managing customers through various channels including CRM systems, introducer networks and social media
* Proving exceptional customer service, nurturing and building relationships
* Prioritise multiple tasks and projects effectively
* Supporting other business departments when required
The Person:
* Ability to build strong relationships
* Excellent customer service skills
* Driven and self-motivated
* Ability to use your own initiative and problem solve quickly and efficiently
* Excellent communication skills, both written and verbal
* Positive and enthusiastic attitude. Happy to give input and ideas
* Understanding of the buying process
This is a full time role Monday to Friday. Covering the core hours of the working day there can be some flexibility and once fully trained, this will be a hybrid role.Salary: £25,000 - £28,000 DOE.
Benefits include 22 days holiday plus bank holidays. Company pension. Hybrid working. HR & well Being Services.
Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website.
Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.