Overview
We are looking for an enthusiastic individual ready to progress their career in insurance claims handling. You will join our dedicated team, playing an important part in our Commercial customer claims journey. Maintaining client relationships is a key part of our operation and we are happy to support people who wish to attend meetings and develop that aspect of their role. How you'll make an impact Manage a portfolio of motor damage, credit hire and personal injury claims from first notification to settlement. Evaluate and record claims on our in-house system within product standards, check policy coverage, and allocate appropriate codes and reserves Conduct liability enquiries in line with the Adjuster’s Manual using the most appropriate method Evaluate quantum by collecting relevant evidence and adjusting reserves in accordance with Gallagher Bassett's realistic reserving philosophy Clearly explain decisions on liability and negotiate settlements within authority levels where appropriate Respond to all written and phone enquiries clearly, courteously, and promptly Regularly monitor claims using the diary system to ensure accurate reserves and timely closure About You Understanding of the concept of insurance Credit hire or personal injury claims experience Ability to deal with customers respectfully Good attention to detail Willingness to learn and progress into other aspects of claims handling Eligible to work in the UK Please be advised that, due to the nature of this role and the type of clients we serve, an enhanced external background check is a requisite part of our recruitment process. Further information regarding this procedure will be provided during the recruitment process. #LI-PH1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…