B&Q Designate Sales Team Manager - based at B&Q Crawley with travel to other stores in the area
Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they'll love. Join us as a Sales Team Manager and you will be pivotal in driving sales across our showroom and TradePoint departments. At B&Q, we're passionate about progression and we're committed to growing talent from within. We also recognise the important experience that new leaders add, onboarding several designate managers through the year. As a B&Q designate manager, you'll have the unique opportunity to learn about us and our business, typically spending 3-6 months working across a cluster of stores. You'll experience management training in various store formats before being placed into your own department or store. Due to the nature of this role, there'll be some flexibility and travel required during your time as a designate, before being placed within a store that matches your experience within 50 miles of where you live.
What's the job? A great team needs a great leader and your role as a Sales Team Manager is to lead two of the most strategically important areas of our store - Showrooms and TradePoint. You'll bring together dynamic, sales-focused teams and create a culture where every colleague is confident, proactive, and laser-focused on fulfilling B&Q's ambition of making every customer count. You'll make a real difference through sales coaching and performance leadership and build a high-performing team. In this role you will:
* Support our sales colleagues to build deep product knowledge and be confident to sell.
* Use customer insights and performance data to spot opportunities and respond at pace.
* Build strong local customer relationships, with a focus on Tradespeople.
What we need
Our Sales Team Managers are key to running our business by leading the team to deliver effective stock manager and to make every customer count. In this role, you should be leading in a way that demonstrates the following qualities:
* You enjoy observing, listening and communicating ways to continuously improve and celebrate success.
* Are comfortable having meaningful discussions about performance.
* At your best building rapport with customers and colleagues.
* Like to be well planned and organised and thrive in being agile with your plans when needed.
* Natural analytical rigour and can spot opportunities to increase sales.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:
* Award-winning pension scheme
* Company Bonus Scheme
* ShareSave options
* 6.6 weeks holiday
* Payroll giving
* Employee Assistance Programme
* Shopping discounts
* Colleague wellbeing benefits and lots more
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