Overview
Food Services Assistant – Heol Don Care Home, Whitchurch, Cardiff. Salary: £12.60 - £13.60 per hour, depending on experience. Permanent contract with day shifts. 36 hours per week (4 x 8am – 6pm, alternate weekends); 27 hours per week (3 x 8am – 6pm, alternate weekends).
We make health happen. Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.
Responsibilities
* Provide excellent customer service to all residents.
* Ensure high quality food presentation at all times.
* Serve meals and drinks to residents in dining areas and in their rooms.
* Clean the dining area to keep it tidy and presentable.
* Serve refreshments outside of meal times to residents, relatives and visitors as required.
Qualifications
* Experience in a customer-facing environment.
* Basic Food Hygiene Certificate.
* A commitment to delivering excellent service to make residents feel at home.
* Ability to maintain high standards in and around the home and to help ensure residents enjoy a pleasant dining experience.
* Strong communication skills and willingness to help the wider team; you value the small moments with residents.
Benefits
* My Healthcare – 24/7 support, advice, and treatment, including remote GP appointments, physiotherapy and mental health support.
* Annual allowance redeemable against a menu of Bupa healthcare products (approx. £350).
* Wagestream – early access to up to 40% of earned wages within minutes.
* 28 days holiday.
* Sick pay scheme in addition to statutory sick pay.
* Long service rewards (ecards, extra holidays, and money).
* Free meals on every shift.
* Interest-free annual travel loan for public transport season tickets.
* Access to Bupa pension plans.
* Parental leave schemes for adoption, birth parents, and co-parents.
* Menopause Plan to support health decisions.
* Discounts at gyms and fitness facilities across the UK.
Why Bupa
We are a health insurer and provider with no shareholders; our customers are our focus. Our people are driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We encourage everyone to “Be you at Bupa” and value diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role and will provide reasonable adjustments as part of recruitment.
Please note: this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
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