Start Date: ASAP Duration:Until end of July or end of September Pay Rate:13.63 Working Hours: 29 36.25 hours per week Location: Arbroath or Forfar (office-based) Join a busy, fast-paced team as a Administrator, contributing to the delivery of a comprehensive business support service. This varied role will see you provide critical administrative support across several areas of service. Key Responsibilities: - Solve problems and develop solutions through appraising situations - Collate, check, and organise returns - Support continuous improvement of processes and procedures - Create, update, and maintain files and records - Respond to routine enquiries via the One Contact Centre - Carry out digital tasks, including data input, complex word processing, and use of multiple software packages - Take accurate minutes and maintain service mailboxes - Prepare standard reports and process financial documentation - Handle confidential, personal, and sensitive information - Perform reception duties and assist the public with service-related enquiries - Monitor and record expenditure - Exchange and provide information to internal staff and members of the public - Undertake general admin tasks such as mail handling, scanning, photocopying, and cash handling Requirements: - Previous experience in a similar business support or admin role preferred - Strong digital and IT skills - Excellent communication and organisation skills - Ability to work independently and use initiative - Awareness of data protection requirements