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Welfare rights officer

Motherwell
North Lanarkshire Council
Welfare rights officer
Posted: 20h ago
Offer description

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

NLC10: £43, - £49, Per Year with effect from 1st April .

Based within the Tackling Poverty Team, you will promote the increased take-up of welfare and other benefits by providing information to Council staff and Service Users. The work of the Tackling Poverty Team forms part of North Lanarkshire Council’s Wider Tackling Poverty Strategy and Action Plan.

You will provide assistance, updates and training on Welfare Rights and Tackling Poverty to a wide range of Council Staff including those from Health and Social Work Services, Housing Services and Education and Families.

You will provide the residents of North Lanarkshire with Welfare Rights advice and assistance to Type III in the Scottish National Standards in Advice and Representation. This will also involve mediation and negotiation on behalf of service users with appropriate agencies in the preparation and presentation of Welfare Benefit appeals.

You will develop and deliver training programmes on Welfare Rights and Tackling Poverty.

You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role.

A HNC, SVQ Level 3, or equivalent, in a relevant discipline, combined with extended relevant work experience is essential. You must also have experience of the benefits system and previous advocacy/representation experience with the ability to assimilate and interpret complex information. A good knowledge of Social Security issues and legislation is also an essential requirement.

Working Pattern:

Monday - Thursday: 08:45am -16:45pm

Friday: 08:45am - 16:15pm

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

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