We're currently recruiting for a Night Receptionist to join our Front Office team on a fixed-term maternity cover contract. You'll support the night team in running reception overnight—helping guests feel welcome and ensuring all administrative tasks are completed to Marriott brand standards.
Why Join Us?
* 2 Annual Members Passes - giving access to over 1,500 racedays
* Hotel discounts and complimentary golf
* 22 days of annual leave, increasing up to 28 with length of service
* Pension and group life assurance schemes
* Healthshield - including 24/7 GP access and Employee Assistance Programme
* ...and more great benefits!
What You'll Be Doing
* Providing a warm, professional welcome to guests during the night shift
* Managing overnight check‑ins, check‑outs, and guest enquiries
* Supporting night audit procedures and completing admin tasks accurately
* Handling guest feedback or concerns and ensuring follow‑up is completed
* Conducting regular safety and floor checks
* Keeping the handover log and daily records up to date
* Following all current procedures and new company updates
Are you someone who’s friendly, enthusiastic, and thrives on delivering great service? If you enjoy working as part of a team and like to stay calm under pressure, we’d love to hear from you.
Qualifications
* Previous experience in a hotel front office role (night shift preferred)
* Comfortable using hotel systems – experience with Opera is a plus
* A great communicator who is calm, professional, and approachable
* Someone dependable, open, and happy to work independently overnight
* A team player who supports colleagues and takes pride in their work
A DBS check will be required for the successful candidate.
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