Job Description
*Direct applications only. No agencies or recruiters please*
About the job
Hours: 37.5 hours per week, 09:00-17:00 with some flexibility to meet deadlines.
Package: Competitive, including 5% pension contribution, enhanced annual leave.
Interviews will be conducted week commencing 20th April
Closing Date 15/04/2026. Charity Digital reserves the right to withdraw or close the vacancy earlier if we receive a high volume of suitable applications. Early applications are therefore advised.
At Charity Digital our mission is simple: we help other charities increase impact and achieve charitable objectives by empowering them to be more digital by creating educational resources, such as informative articles or videos, and running events in partnership with tech companies and organisations that upskill charity professionals and volunteers, inspiring them to share those skills and make changes in their organisations. We provide access to tools and technologies charities need at non-profit discount rates. We also provide a regulated payments solution for fundraising (direct debits) and lottery.
Since our inception, 25 years ago, we have made great strides in bridging the gap between the technology sector and UK charities. We do this by working with technology partners and delivering grant-funded training programmes. Some of our partners include popular software brands such as Salesforce, Microsoft, and Avast and we continue to build this portfolio.
The role
Reporting to the Content Manager, and collaborating with the Senior Content Writer & Editor, as the Content Assistant you will support the production of commercial and non-commercial content across multiple formats. You will produce multimedia content, expand our audience reach, and maintain content quality across the Charity Digital platform. This role is ideal for someone eager to develop editorial and digital content skills within a supportive team environment.
With patience, collaboration, and a keen eye for detail, you’ll be capable of editing and writing articles, completing uploads and sourcing images, moderating comments and supporting idea generation, supporting on the production of podcasts and webinars, and identifying ways to improve the user experience.
You will have strong communication and interpersonal skills, which are essential for understanding the needs of our partners and our charity audience. You will be an expert at managing multiple projects and maintaining high editorial standards to ensure every piece of content we publish is accurate, engaging, and impactful. You will bring enthusiasm, organisation, and a collaborative mindset, enabling you to have a positive and lasting impact on our charity audience.
Lastly, you’ll be passionate: you’ll love working with the sector and will introduce and improve processes for the charity and its partnerships to drive more impact.
Key responsibilities
Content Production & Editorial Support
* Support idea generation and content planning for campaigns
* Produce impact-driven podcasts, webinars, and videos
* Maintain awareness of sector and tech trends to inform content planning
* Develop market awareness to support strategic decision-making
* Edit articles to support the Content Manager and Senior Content Writer
* Write occasional short blog posts, particularly on recent sector developments
Platform & Community Management
* Moderate website comments on CMS and maintain overall content integrity
* Fix broken links and identify ways to improve user experience
* Work with the marketing team to maximise reach across digital channels
Monitoring & Reporting
* Track weekly content performance and report findings to the Content Manager
* Monitor progress against objectives and help refine strategy
* Minimise content errors, including broken links and inconsistencies
Required experience
* Strong proofreading and copy-editing skills
* Strong writing ability or a genuine desire to develop writing skills
* Excellent communication and interpersonal skills
* Ability to juggle multiple projects effectively
* Basic ability to assist with audio and visual content production
* Highly organised, with a strong work ethic
* Ability to work both collaboratively and independently
Successful candidates will be expected to:
* Be a highly ambitious and results-driven team player
* Be proactive and respond to the challenges on any given day
* Be supremely organised with excellent communication skills
* Work both independently and collaboratively, as the task dictates
* Demonstrate empathy and audience awareness, meeting needs of the sector
* Be flexible to assume such other responsibilities and tasks that are required to support the Charity in achieving its objectives.
Other desirable characteristics for applicants include:
* Have an interest in/ understanding of digital technologies.
* Ability to work to tight deadlines
* Strong project management skills
* Knowledge of Microsoft Office
* Ability to follow house style guidelines
* Experience using a CMS
* An eager learner, willing to tackle new challenges
* Analytical approach to content, letting data drive decisions
* A basic understanding of technology and how it supports productivity
* Experience in the charity sector would be advantageous