Overview
We are seeking an inspirational, people‑focused leader to join us as Animal Centre Manager at the Southridge Site. This pivotal role will lead the centre through a significant transformation and support the rescue, rehabilitation, and rehoming of animals in need.
Key Responsibilities
* Lead the centre through a significant transformation, preparing for a new co‑located site
* Champion a culture of engagement, resilience, continuous improvement and accountability
* Inspire, coach and develop colleagues and volunteers through change
* Act as a visible and credible change leader, role‑modeling values and behaviours
* Work in close partnership with the Operations Manager to deliver strategic priorities
Typical Day
* Leadership & People – Lead, support and develop colleagues and volunteers, promote wellbeing and performance
* Animal Welfare & Operations – Ensure care meets RSPCA standards across intake, triage, rehabilitation, enrichment, rehoming, transfers and end‑of‑life decisions
* Fostering – Develop and grow fostering programmes to support capacity and care
* Compliance – Maintain a safe, compliant, and bio‑secure environment
* Collaboration & Improvement – Work with internal teams and external partners to share best practice and drive consistency
Qualifications and Experience
* Proven operational leadership experience across a diverse range of teams
* Evidence of driving change with positive measurable outcomes
* Experience managing budgets and operational expenditure
* Ability to remain calm under pressure and make sound decisions in sensitive situations
* Strong communication skills and ability to build effective relationships
* Knowledge of animal anatomy and behaviour
* HNC/HND (or equivalent) in an animal‑related subject
* Practical animal handling and husbandry experience
Working Hours
35 hours per week on a shift basis between 08:30 – 17:00, including weekends and Bank Holidays.
Location
Southridge Animal Centre, Packhorse Lane, Potters Bar, EN6 3LZ.
Legal Requirements
* Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.
* Applicants must have the legal right to work in the UK – we are unable to sponsor visas.
Equal Opportunity
RSPCA is an equal opportunity employer and welcomes diversity. We encourage applications from all backgrounds, including minority ethnic groups and people with disabilities.
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