Kantar Media is a global leader in data, insights, and consulting services, specialising in media measurement, audience analysis, and advertising effectiveness. As people increasingly move across channels and platforms, our data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. We help brands, agencies, and media owners navigate the complex world of media and advertising through cutting-edge technology and deep expertise. Our presence in over 80 countries and innovative approach has earned us a global reputation for delivering actionable insights that shape the future of the media landscape. LI-KantarMedia Job Details Job Title: Field Technician Location: Hertfordshire/Cambridge/ Buckinghamshire/Bedfordshire/Northampton/ Bristol/Readin g/ East Yorkshire Remote Field based role /Flexible working/Car included LI-Hybrid LI-EH1 LI-KantarMedia Role Description Do you have a strong interest in new technology? Have you been active installing into the AV, Satellite or Networking market? If you know your HDMI from your Optical, are comfortable finding your way around a PC/Laptop, looking for a rare chance to join an established team forming part of global operations - and you reside in, or within easy reach of Bristol– we want to hear from you… We are looking for field technicians; The ideal candidate will have a wide-ranging technical skill set based around installation and fault finding of domestic networking, software and AV equipment. They will also have a clean, current, driving licence and be flexible on working hours and days as the role requires some evening and weekend shifts. We provide a non liveried company car, tools and laptop etc. The technician will also be responsible for ensuring the accuracy of the data from the metering equipment and software in panel homes in the above areas. We would also consider a background in commercial installation and support of video conferencing and multiroom installations. Key Job Role Requirements What You’ll Bring Strong technical ability, especially with A/V setups (SCART, RGB, Composite, HDMI). Confident working with home networking, routers, Windows PCs, Macs, iOS and Android. Comfortable installing bespoke software and handling general hardware/software setups. Experience with domestic A/V installations; electronics or TV-servicing qualifications are a plus. Excellent interpersonal and customer-service skills—you're the face of Kantar. Work flexibly across the UK, including some weekends and occasional overnight stays; a company car is provided. What You Need A full UK driving licence (max 3 points) company vehicle provided. Willingness to travel and work flexibly. CRB check documentation. What the Job Involves Install, service, and safely manage TV metering equipment and software in panel homes across the UK. Scheduling some of your own appointments and completing visits promptly. Educate panel members on proper use and care of all equipment and software. Remove equipment and software from homes leaving the panel. Troubleshoot and resolve issues, escalating when necessary. Act as a liaison between Kantar teams and panel members. Accurately report appointments, visits, mileage, and all field activity. Return faulty equipment promptly and maintain the company vehicle to a high standard. Meet all Service Level Agreements within required timeframes. Ability to work remotely, unsupervised, and deliver high-quality results. Country United Kingdom Why join Kantar Media? We pride ourselves on understanding people, and what makes us think and act the way we do. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar Media.