Overview
We are looking for a Full Time Night Porter to join our Hotel team at De Vere Latimer Estate in Chesham. As a Night Porter you will look after our guests and the Hotel between the hours of 10.30pm and 7am, 5 nights out of 7 each week. You'll carry out regular checks and walk rounds of all areas of the building, taking appropriate actions to ensure standards of cleanliness, safety and security are maintained. You may also assist with setting up conference meeting rooms and coffee stations. You will be on duty with at least one other member of the Nights team and our events team members will often be on site until the early hours of the morning when we have weddings/events taking place. De Vere Latimer Estate has 205 bedrooms, 27 meeting and event spaces plus 30 acres of land for team building, a restaurant, bar, gym and swimming pool. Our teams at Latimer Estate know how to have fun at work whilst working hard to put our guests at the heart of everything they do.
Responsibilities
* Look after guests and the hotel between 10.30pm and 7am, 5 nights out of 7.
* Carry out regular checks and walk rounds of all areas of the building to maintain cleanliness, safety and security.
* Assist with setting up conference meeting rooms and coffee stations.
* Work on duty with at least one other Nights team member; events team members may be on site for weddings/events.
Qualifications and experience
* Experience of working during night hours and suitability for night work.
* Hospitality experience or experience in a customer service role.
* Ability to communicate with guests and deliver high standards of service.
* Confidence working at night in a large hotel with one other colleague and taking responsibility for guests health and safety.
Pay and Benefits
* £12.73 per hour
* Free meals on duty in our colleague dining facilities
* Complimentary use of Leisure Club facilities
* Extra paid day off for your birthday
* Annual complimentary 2-night stay with dinner at a De Vere property, plus additional stays for £50
* £20 Love2Shop voucher
* Annual long-service rewards and other monetary recognitions
* Exclusive £50 colleague rates for overnight stays with 50% discount on Food & Beverage
* 28 days holiday per year (increasing annually up to 33 days)
* Venue closure over Christmas allowing time off
* Exclusively Yours Benefits portal with discounts on retail, travel and leisure
* Career progression opportunities, including Apprenticeship programmes and study support
* Employee Assistance Programme (Hospitality Action) with 24/7 health and wellbeing support
* Wagestream financial wellbeing platform for on-demand pay
* You Are De Vere - monthly colleague recognition and annual event
* Regular team appreciation events, including Christmas and Summer parties
* Company Life Assurance for financial security
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