As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves meaningful interactions with customers and supporting them in enhancing productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is a company where innovation improves productivity, safety, and sustainability in the global construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s Top 20 Best Workplaces by the Great Place to Work Institute.
WHAT DOES THE ROLE INVOLVE?
In this role, no day will be the same. Your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
2. Demonstrating innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will have opportunities to grow, supported by colleagues and recognized for your results. Benefits include:
* Extensive onboarding and training, plus companywide events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities and experience include:
* Customer-facing/sales experience in any industry.
* Solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability across various customer levels.
* Drive and motivation for success.
* Curiosity and a passion for learning and growth.
* Excellent organizational skills for autonomous work.
* Essential: Full manual UK driving license for site visits, with disclosure of any points on your license.
WHO SHOULD APPLY?
We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for only one role; the team will assign you based on your skills.
Apply via the 'Apply Now' button, upload your CV, and answer brief questions. The process takes about 90 seconds. If suitable, you will complete an online assessment and a short video interview. Watch your junk mail for communication. For support, contact [email].
The recruitment process includes an initial interview, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Travel expenses are covered. If no current role fits, your details will be kept for future opportunities. Hilti is an equal opportunity employer, valuing contributions from all team members regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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