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Finance and operations assistant

Bracknell
British Dyslexia Association
Operations assistant
Posted: 8h ago
Offer description

The British Dyslexia Association (BDA) is charity that represents the voice of people living with dyslexia. We aim to influence government and other institutions to promote a dyslexia friendly society that enables dyslexic people of all ages to reach their full potential.

This role will play a crucial part in the BDA. It ensures smooth operations, supporting the Head of Finance & Operations and the Finance Manager, in managing the day to day recording of financial information. This will include accurate invoicing, debt management, and supplier coordination, supporting the charity’s financial health.

Location

Hybrid – this role is primarily home-based (UK), with requirement to travel to and work from our office in Bracknell (Berkshire) at least once a week, and as necessary. Travel is also required to attend team days, which typically take place twice a year.

Hours of work

Part time (14-15 hours per week). This could be arranged as either: 5 days per week at 3 hours per day, or 4 days per week at 3.5 hours per day. Working pattern can be discussed and agreed based on mutual preference and operational needs.

Key Responsibilities:

Financial administration

* First line of contact for Finance telephone and e-mail inbox queries.
* To assist in the smooth day to day running of the finance department.
* Set up new customer accounts/contacts and completing supplier forms/portals as required.
* Assist the Finance Manager in raising sales invoices.
* Ensure outstanding customer invoices are chased on an ongoing basis. Regular review of debtor balances with the Finance Manager or Head of Finance.
* Liaise with appropriate departments where necessary, to gather information and resolve problems and inform them of payments received.
* Undertake some absence cover for the Finance Manager, as required.
* Assist Finance Manager in set up of supplier accounts.

HR administration

* Assist the HR manager with recruitment administration, such as placing adverts on the BDA website, managing the recruitment inbox, arranging interviews, and sending standard letters.
* Provide some administrative support in relation to recruitment of volunteers.
* Support the HR Manager with a range of administrative duties, including recurring annual processes like home & office risk assessments and driver forms, as well as ad hoc tasks that may arise throughout the year.

General

* Undertake some general administration to support the BDA, including opening and sorting mail and telephone reception duties.
* Ensuring that the values and standards of the BDA are upheld in all internal and external projects, programmes, and communications.

Skills and Qualifications:

Essential

* Recent and demonstrable experience in financial administration, including credit control, inbox management, and maintaining accurate financial records.
* High level of accuracy and attention to detail, with the ability to identify and correct errors.
* Excellent organisational skills, with the ability to manage multiple priorities, meet deadlines, and maintain clear records.
* Strong IT skills, including Excel, Word, and Outlook.
* Discreet and professional when handling sensitive or confidential information.
* Effective written and verbal communication skills, with experience of liaising with supplies, internal colleagues, and external partners.
* Proactive and self-motivated, with a willingness to take initiative and work independently as well as well as part of a team.
* Self-disciplined with a friendly and diplomatic approach.
* Strong interpersonal skills, with the ability to work collaboratively within a small, busy team as well as across the wider organisation.

Desirable

* Experience using accounting software such as Xero or similar platforms.
* Working knowledge of stakeholder database management (e.g. CRM systems).
* Advanced Excel skills.
* Experience working within the charitable sector.
* Knowledge of dyslexia and/or neurodiversity.
* Experience working in a small team.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at the BDA. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

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