Purpose To support the Real Estate & Strategic Initiatives Director in the operational management of the Group’s property portfolio, ensuring that facilities across all sites are maintained to a high standard, compliant with regulations, and aligned with strategic objectives. This role bridges the gap between strategic property oversight and day-to-day facilities execution, working closely with Office Managers and site coordinators. Key Responsibilities • Conduct regular inspections of office sites to assess maintenance needs and compliance. • Coordinate minor repairs, maintenance schedules, and contractor visits. • Support onboarding of new sites, including initial inspections and setup logistics. • Assist with office moves, refits, and space planning projects. • Maintain Health & Safety documentation and ensure annual risk assessments are completed. • Track and report incidents; support the Health & Safety programme in collaboration with Office Managers. • Ensure fire safety and first aid protocols are implemented and reviewed regularly. • Monitor waste management and recycling compliance across sites. • Identify opportunities for sustainability improvements and report findings to the Real Estate Director. • Support implementation of energy-efficient practices and procurement aligned with sustainability goals. • Act as point of contact for local contractors and suppliers. • Assist in managing service-level agreements and performance reviews. • Support alignment of contracts across sites to ensure cost efficiency. • Maintain property management platforms (e.g. Web Terrier) with key dates and updates. • Produce monthly management information on facilities performance, compliance status, and operational issues. • Attend property management meetings and support coordination across departments. • Implement and manage nationwide facilities management software to monitor site compliance, maintenance, and performance, ensuring consistent standards and reporting across all locations. About You Skills & Experience • 3–4 years’ experience in facilities coordination, property operations, or a similar role. • Working knowledge of UK Health & Safety regulations and sustainability practices. • Strong organisational and communication skills. • Experience with property management platforms (e.g. Web Terrier). • Comfortable working across multiple sites and teams. Personal Attributes • Proactive and able to take initiative. • Detail-oriented with a high standard of accuracy. • Able to work independently and as part of a team. • Strong problem-solving skills and a flexible approach. IT Skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). • Familiarity with facilities management and compliance software. Travel Requirements • Willingness to travel between sites as required. Qualifications • NEBOSH or IOSH certification • Facilities Management or Building Services qualification (Level 3 or above). • GCSE-level Maths and English (minimum). Reporting Line • Reports to: Real Estate & Strategic Initiatives Director • Works closely with: Office Managers, Site Coordinators, and External Contractors About Us Not Specified