Job role: Customer Service Administrator in Cookstown Our client are an employer of choice in the Cookstown area and are currently recruiting a Customer Service Administrator to join their team. The successful candidate will be a highly organised individual with excellent communication skills and great attention to detail. In order to attract the best talent our client offer -
* Holidays – 31 days
* Free parking
* Health Care
* Exceptional Team Support and training
* Learning and Development opportunities
* Extra holidays for length of service
Responsibilities include
* Manage the efficient processing of orders to customer requirements with a high degree of accuracy and efficiency
* Collaborate with the relevant departments to ensure customer’s orders are fulfilled totheir requirements
* Keep customers informed about the status and progress of their orders were required
* Ensure prompt and courteous responses to customer enquiries and concerns
* Preparing product quotations and pricing for customers
* Building a product / service knowledge on business offerings and match customer need with business needs
Essential Skills and Criteria
* 1-2 year’s experience in a similar role
* Ability to work well in a busy team environment
* Strong attention to detail
* Multitasking skills and good organisational abilities
* Proficient in the use of Microsoft Office Packages
* Experience with data system and processing orders
* Clear written and oral communication skillsExcellent interpersonal skills and the ability to interpret information
* Ability to work calmly under high-stress situations
For more information on this Customer Service Administrator position contact Garrett Haughey on 02887440033
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