OPERATIONS ASSISTANT
Operations assistant needed with MINIMUM 3 YEARS EXPERIENCE to help with ADMIN in UK Construction company OFFICE BASED/CENTRAL LONDON, experienced ideally with a new build main contractor or residential developer. The ideal candidate will have a strong background in project management, co-ordination and schedules. This is a key role in ensuring timely, efficient and cost-effective organisation of operations to support our growing portfolio of concurrent projects.
About Prime Phenix
Prime Phenix is a dynamic development company based in London, delivering high-quality
projects through in-house construction. We specialise in concrete structure buildings and
manage a broad range of residential and mixed-use developments. Learn more at www.primephenix.com.
Key Responsibilities
1. Project Platform Management & Systems Training
* Manage Procore, our primary platform for project management. This includes overseeing project schedules, submittals, and daily logs.
* Coordinate all communication between site teams, office staff, and external contractors to ensure project information is always up-to-date and accessible within Procore.
* Develop and maintain onboarding materials for new employees and contractors, providing comprehensive training on how to effectively use our company's operational tools, including Procore, Fixflo, and Pipefy.
2. Regulatory Compliance and Stakeholder Relations
* Manage relationships and communications with Building Control, Building Warranty providers, and other local authorities. This involves ensuring projects adhere to all regulations and securing necessary approvals.
* Act as the primary point of contact for planning obligations, such as employment and training plans, ensuring these are applied and reported on throughout the construction process.
3. Operational Support and Reporting
* Serve as the first point of contact for all operational matters from both the site and the office, providing timely assistance and problem-solving.
* Maintain and update local registries for equipment on site such as Non-Road Mobile Machinery (NRMM) and other key equipment on site to ensure compliance with local authority regulations.
* Prepare and present regular operational reports to senior management. These reports will detail project status, analyse key performance indicators (KPIs), and forecasts
4. External Liaison and Process Improvement
* Liaise with external organisations regarding building safety and quality standards, and prepare for and manage site visits and assessments from regulatory bodies.
* Proactively identify inefficiencies in current processes and suggest improvements to enhance overall productivity and cost-effectiveness. This includes streamlining workflows and adopting new technologies to optimise operations.
Must-Have Skills and Experience.
• Proven background in construction
• Strong knowledge of programming and operations coordination with a proven ability to manage multiple projects simultaneously.
• Advanced proficiency in Microsoft Word and Excel (essential).
• Familiarity with digital tools — Procore experience is a plus.
• Excellent organisational, communication, and problem-solving skills.