Are you passionate about improving operational performance, empowering people, and driving meaningful change?
We’re looking for a Section Manager to play a pivotal role at the centre of our operations, supporting teams, streamlining processes, and shaping an environment where people can perform at their best.
At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.
We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
💷 Salary: £33,000.00 - £35,000.00
📍 Location: Rochester
🕒 Job Type: Full Time
About The Role
In this strategic and forward‑thinking position, you’ll lead with curiosity, clarity, and a continuous improvement mindset. You’ll optimise workflows, remove barriers, strengthen communication, and ensure teams have the tools, training, and support they need to succeed safely, effectively, and in line with our company values.
If you love turning challenges into opportunities and building strong, high‑performing teams, this is the role for you.
Key Responsibilities
* Lead and develop the team through clear communication, coaching, and a continuous-improvement mindset.
* Deliver effective onboarding, training, and ongoing learning to support high performance.
* Optimise workflows, remove operational blockers, and ensure targets are consistently met.
* Standardise processes to enhance consistency, productivity, quality, and compliance.
* Drive change and implement improvements that strengthen collaboration, efficiency, and overall results.
What We’re Looking For
* A people‑focused leader with proven experience managing and developing high‑performing teams.
* Someone naturally curious, inquisitive, and always seeking better, more efficient ways of working.
* Strong communicator with excellent interpersonal skills and the ability to build trust across teams.
* Organised, commercially aware, and confident in optimising operations, processes, and performance metrics.
* A proactive problem‑solver who embraces change, drives continuous improvement, and removes barriers to success.
What We Offer
* 30 days of holiday (including bank holidays), rising to 33 days with length of service
* Flexibility to buy or sell holiday days to suit your lifestyle
* Access to a private healthcare plan
* Cycle to work scheme and season ticket loans
* Preferential currency exchange rates
* Generous staff discounts – up to 25% off jewellery and high‑end watches
* Incentive schemes to reward your achievements
* Exclusive discounts at leading retailers via our employee perks portal
Lead with purpose. Inspire your team. Make a difference.
Apply now to join H&T and take the next step in your leadership journey.
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