Overview
What you'll be doing: Support small to medium-sized enterprises in identifying fitting insurance solutions. Interact with prospective and current clients through prearranged meetings, steering clear of cold calls for sales success. Establish rapport and collect essential details to grasp client requirements effectively. Suggest suitable insurance options and deliver outstanding client support. Receive leads from a specialized lead generation unit, eliminating the need for lead generation efforts. Primarily manage inbound sales inquiries, occasionally reaching out to clients for instructions. Effectively juggle multiple responsibilities and leverage diverse systems. Operate within a vibrant, supportive, and adaptable sales and renewals team environment. How you'll make an impact Account management as primary responsibility. Has retention goals. Responsible for the day-to-day account management for routine/moderately complex client accounts. Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients. Leads appropriate resources to address the client's risk/capital management needs. Secures existing business and drives the sale of additional services and coverage levels. Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers. Has retention goals for assigned group of accounts. May coordinate the work of administrative support and customer service. May provide support to an Account Executive and/or a Broker Producer. About You Requirements: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time. Excellent verbal and written communication skills. Able to quickly determine critical issues. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…