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Network area technical manager

Bristol (City of Bristol)
South West Water
Technical manager
Posted: 17 November
Offer description

About the Role

Reporting to the Senior Manager Leakage and Technical, you will be responsible for all technical network activities within your geographical area, acting as the first point of escalation for all technical issues encountered and working with those on the ground to resolve complex issues. This is a technical and team performance role for a group of mobile and office‑based team members in various disciplines, ensuring the delivery of the company’s targets.


What You'll Be Doing (Responsibilities)

* The Network Technical Area Manager is responsible for:
* The Health & Safety of all staff and/or contractors under their control
* The management of the technical interface between Network and all internal/external stakeholders, including the authorisation of payments, service level compliance, quality standards and relevant procurement tenders
* The personal performance of all staff under their control, setting objectives within their team to ensure safe and effective performance and to deliver planned levels of service to the customer and business ODI’s
* The identification and reduction of risk to the Network system and customers as a whole
* Working in collaboration with all other elements of the Business to seek continuing improvement, increase in efficiency and the reduction of costs in line with Company requirements
* Being part of a multi-disciplinary standby team, participating in a 7‑day/24‑hour operational environment
* Providing Technical Guidance and support on issues relating to district metering, data operability and pressure management
* Liaising closely with the Technical Planner responsible for all (un)planned activities within the Leakage, Technical and Metering areas to ensure deliverability of company targets
* Assessment of 3rd party method statements
* Supporting and resolving technical queries from colleagues
* The assessing and issuing of Permits to Work, CACs and RAMS


What We're Looking For (Qualifications)

* You have experience of managing technical and skilled employees at differing levels, including the performance management of Network Maintenance Contractors working to agreed Levels of Service
* You have extensive experience of working in a multi‑faceted operational environment, with a proven ability to develop, optimise and ultimately implement culture and performance improvements in operational staff
* The ability to pro‑actively seek opportunities to upskill colleagues and share knowledge is essential


What's In It For You (Benefits)

* Annual bonus
* 27 days holiday, plus bank holidays
* Company car
* Entry into the company pension scheme
* Flexible, supportive friendly working environment
* Access to flexible benefits and discounts
* Onsite parking, when you’re in the office


Closing Date

19th November 2025


Company Culture & Values

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values are: Be Rock Solid – Build trust and be trusted. Be You – Bring your best everyday. Be the Future – Embrace change, drive progress, own the challenge.


Seniority level

Not Applicable


Employment type

Full‑time


Job function

Engineering and Information Technology


Industries

Utilities

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