What will you be doing?
* Perform benefit calculations manually, using a proforma, and through the relevant pension's administration system routine.
* Follow relevant checklists and procedures for each case.
* Obtain appropriate authorisation before releasing information.
* Prepare bulk mailings such as annual newsletters and pension increases.
* Communicate effectively with members and third parties.
* Develop knowledge of clients through daily work, collaboration, and referencing the scheme's administration guide and notes.
* Identify scheme-specific details that may not apply universally.
* Ensure compliance with LCP procedures in case handling.
* Stay updated on legislative changes affecting pensions.
* Understand concepts like preservation, statutory increases, contracting-out (including GMPs), and pensions tax regime.
* Draft non-standard correspondence as needed.
* Recognize non-standard cases, such as part-time members.
* Maintain awareness of GDPR and implement its principles consistently.
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