Overview
Deputy Store Manager – Brentford, Greater London. Permanent, full-time role at Pets at Home. 39 contracted hours per week.
Responsibilities
* Inspiring and leading the team to create a fun, engaging, and customer-focused environment.
* Driving sales performance and achieving key KPIs.
* Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
* Acting as Duty Manager when the Store Manager is unavailable.
* Leading by example and contributing to the store’s overall success.
We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who we’re looking for / Qualifications
* Have at least 1 year of management experience in a retail environment.
* Are passionate about retail and delivering exceptional results.
* Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
* Have excellent communication and leadership skills to engage and inspire your team.
* Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.
Benefits
* Annual bonus opportunities.
* 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
* Your birthday off to celebrate in style.
* Life assurance worth 4x your annual salary.
* A 4% company pension contribution.
* Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.
Don’t wait—apply now! We may close the vacancy early due to high interest.
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