Overview
Job Overview: The Regional Engineering Manager is the operational owner of all work streams in their assigned region. They are fully accountable for the service of our customers PPMs and Extra works in the region to drive revenue, ensuring work is performed to the highest standard. You will ensure that our people are always working safely and always go home safely. You will be an excellent problem solver who achieves financial targets set by the HoFE as well as our PPMs to ensure compliance. Margin enhancement initiatives (MEIs) are critical to the business; you will own these and embody the ethos of “make it happen.” You will ensure the region is fully compliant at all times and assist in external audits such as NSI & BAFE.
Main Duties
* You will have total ownership of all work streams in your region and will be measured on their success.
* You will be an excellent communicator and will always ‘own' the message.
* You will be fully in control of all credits in your region and understand the main reasons for this.
* Financial control of overtime and ensuring we only allocate this where the customer pays for it.
* Hold performance reviews with the RPS to ensure we get the best possible outcomes from our field engineers.
* Keep to the training budget set by the HoFE and ensure steady progress on the training plan developed with the RPS.
* Ensure the region has coverage of all required skill sets and postcodes, including security clearance.
* Review Telematics at regular intervals and conduct interventions to ensure our people drive safely and protect the public.
* Own the fleet and cost management for your region.
* FTF% should be above 80%; REM should own this cadence.
* Manage absence and sickness within the region and follow appropriate guidelines.
* Grow our apprentice teams year on year.
What we are looking for
* Previous and demonstrable experience of managing complex field-based teams.
* Strong management skills.
* Working knowledge of current standards and codes of practice.
* Good problem-solving skills.
* Highly self-motivated and reliable.
* Adaptable and willing to work in a flexible fashion.
* Excellent written and verbal communication skills.
* Ability to assess technical risk.
* Strong ability to interpret MI data.
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