Our client is opening a new casual dining restaurant in Newcastle city centre and they are looking for an experienced and driven General Manager to join them. The successful candidate will be responsible for overseeing the day-to-day operations of the restaurant, maintaining high-standards, ensuring that customers receive exceptional service and recruiting, developing and retaining a high performing team.
Responsibilities:
* Overseeing the restaurant's day-to-day operations, maintaining standards, ensuring everything is in good working order and providing support to the Kitchen Manager.
* Ensuring that customers receive high-quality service, including managing customer complaints and feedback, and ensuring that all staff members are friendly, professional, and knowledgeable about the restaurant's menu.
* Managing the restaurant's staff, including hiring and training new employees, scheduling shifts, and ensuring that all staff members adhere to the restaurant's policies and procedures.
* Monitoring the restaurant's financial performance working with Operations Manager to hit targets.
* Ensuring compliance with all relevant health and safety regulations and maintaining a safe working environment for all staff members.
Requirements:
* Proven experience as a Restaurant General Manager in a high-volume operation.
* Excellent communication, leadership, and organisational skills.
* Strong financial management skills and experience managing budgets.
* A passion for delivering exceptional customer service.
* A strong understanding of health and safety regulations and best practices.
This is a great opportunity to join a new restaurant in Newcastle. If you are a motivated and experienced General Manager who is passionate about delivering exceptional customer service and driving business growth, we would love to hear from you.
To apply for this position, please send your CV and a cover letter outlining your experience and qualifications. All applications will be treated as strictly confidential.
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