Join an award winning academic publisher in the exciting role of Journals Content Operations Lead that will see you playing a crucial role in strategic operations for a global production team.
You will lead and support a team to deliver an outstanding, service-focused production process for a growing portfolio of journals. This role offers the opportunity to shape operational strategy, optimise workflows, and ensure the smooth, timely delivery of content to international partners and readers.
Role details and benefits:
* Salary: ca £39,000 DOE
* Location: This is a remote first role, however the team gathers in Leeds once a month and ideally, candidates should be comfortable with occasional travel for these meetings.
* Holidays: 38 days (including bank holiday) with the option to buy or sell up to 5 days per year
* Life assurance policy
* Discounts and cashback schemes
* Wellness activities and on site gym
And so much more! A full list of benefits will be provided on application.
Overview of the role:
In this pivotal role, you will oversee the operational delivery of a diverse journals portfolio, ensuring a smooth, efficient, and service-led production process. You will manage a team of content operations staff, working closely with colleagues and partners across the globe to ensure high standards of quality, accuracy, and timeliness are consistently met. You will be instrumental in driving workflow improvements, optimising processes, and supporting the development of your team to meet evolving business needs.
This is an exciting opportunity for a confident leader with strong project management skills and a passion for delivering exceptional content in a fast-paced, collaborative environment.
Key Responsibilities:
* Lead a team responsible for delivering high-quality journal content across multiple products
* Drive operational efficiency, process improvements, and ensure service targets are met
* Collaborate with global stakeholders to align production processes with strategic goals
* Oversee resource planning, workflows, and performance management within the team
* Monitor key metrics to ensure delivery standards, quality, and partner satisfaction
The Ideal Candidate:
You’ll be a proactive leader with experience managing teams and driving service-led operations in an academic publishing or content production environment. You should have:
* Experience managing teams and delivering service-led operations
* Strong project management, problem-solving, and organisational skills
* Excellent communication skills and the ability to collaborate with a wide range of stakeholders
* A proactive, solutions-focused approach with the ability to adapt in a fast-paced environment
* Experience in academic publishing, content production, or journals
Company Culture:
Our client is proud to foster an inclusive, collaborative, and supportive work environment where every voice is valued. They are often recognised as a top employer for gender equality and DEI initiatives. As a leading academic publisher, they are driven by a shared passion for delivering high-quality content that makes a global impact. They believe in empowering their people, encouraging innovation, and promoting professional growth.