Imaging Administrator | Spire Parkway Hospital | Private Hospital | Solihull | Radiology
Spire Parkway Hospital are looking to recruit an experienced and highly organised Imaging Administrator to join our dedicated Imaging team.
Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, “Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.”
Duties and responsibilities will include:
1. Contact patients and arrange radiology appointments liaising with other departments as appropriate
2. Establish and maintain communication with people on routine care matters
3. Input patient data on to hospital and radiology information systems
4. Management of e-mails enquiries and referrals in a timely and professional manner
5. Maintain administrative duties. filing/photocopying of documentation
6. Transfer and deliver radiology reports to appropriate destinations
7. Efficiently and Accurately book and record patient details and appointments on the system via telephone, face to face and referral letter.
8. To greet, welcome and provide any necessary assistance to all patients, consultants and visitors.
9. To Register all new or follow up Patients.
10. Provide and receive Patient information, ensuring that all information is provided, received and recorded in accordance with the Data Protection Act, Information Governance and other Spire Policies
Who we're looking for:
11. The successful candidate must have excellent customer service skills
12. Previous and relevant experience in a multi-skilled, patient support role
13. Someone who is highly organised and able to manage workload.
14. Experienced and proficient in the use of PC, to include Microsoft packages
15. Someone who works well as part of a team
Hours: Full-time
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
16. 35 days annual leave inclusive of bank holidays
17. Employer and employee contributory pension with flexible retirement options
18. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
19. Free Bupa wellness screening
20. Private medical insurance
21. Life assurance
22. Save an average of £50 per month with our free onsite car park
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
Driving clinical excellence
23. Doing the right thing
24. Caring is our passion
25. Keeping it simple
26. Delivering on our promises
27. Succeeding and celebrating together