Cluster Manager – Hospitality, Vending, Retail & Reception
Location: Leeds
Salary: £34,998 per annum + discretionary bonus
We are seeking an experienced Cluster Manager to oversee Hospitality, Vending, Reception, and Retail departments. You will lead multiple teams, drive exceptional customer service, and ensure business performance targets are met.
Key Responsibilities
* Lead, coach, and develop departmental teams
* Maintain high standards of food, service, and hygiene
* Manage budgets, KPIs, and operational efficiency
* Introduce innovative ideas to improve performance
* Support Regional Manager with projects and compliance
What We’re Looking For
* Strong, hands-on leadership with excellent communication skills
* Proven experience managing multi-site operations
* Passionate about catering and customer service
* Minimum 2 years’ management experience in a busy, high-profile environment
* Knowledge of Health & Safety and Basic Food Hygiene (CIEH Level 3)
This is a great opportunity for a driven hospitality professional to lead multiple departments, influence business performance and deliver exceptional customer experiences in a busy, rewarding environment.
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/1401/62919001/51526201/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!