Join to apply for the Service Engineer - Kinder-Janes Engineers Ltd role at Atlas Copco
Your role
As a Service Engineer - Kinder-Janes Engineers Ltd, your job responsibilities will be:
* Effectively diagnose faults on customer equipment.
* Undertake planned and preventative maintenance on pumps & systems
* Perform emergency breakdown fault finding and repair and where possible advice on root cause and prevention.
* Commission pumps and systems, both Positive displacement and Centrifugal.
* Recommend additional works and upgrades that may assist customers or enhance performance and reliability.
* Maintain good professional working relationships with existing and new customers and promote after-sales opportunities.
* Complete work, service reports, timesheets, job sheets, recommendations neatly and submit in a timely manner in accordance with procedures. Complete appropriate risk assessment and method statement paperwork before commencing work scopes and comply with customer’s site health and safety and environmental procedures
* Internal & external technical support, including attending Customer and Manufacturer premises both in UK and overseas as necessary
* Respond promptly to all forms of incoming communication, acting on and giving out accurate information in support of excellent customer service or involving others as appropriate
* Operate in accordance with and update and maintain Company administrative systems including enquiry, order and customer databases. Perform all duties in accordance with the requirements of the Company HS&E procedures, QMS processes and Employee Handbook.
To succeed, you will need:
* Appropriate apprenticeship or similar background – experience of rotating equipment preferred
* Numeracy and good written and verbal communication skills
* IT competence eg Word, Excel, Lotus Notes
* Good product and technical knowledge (manufacturer training)
* Current BOSIET and Offshore Medical would be an advantage but not essential.
* Be prepared to travel for OEM Product Training (Local / International) as well as onshore servicing and offshore servicing / Commissioning
* Communicate and cooperate with colleagues across all areas of the business to support efficiency and effectiveness, contributing to a shared sense of team working and professionalism.
* Clean driving licence is essential
In return, we offer:
* Generous Salary with competitive bonus.
* A supportive working environment, within a high performing team.
* Company vehicle fully funded including fuel (BIK as per HMRS outlay)
* A great benefits package including Pension and Healthcare.
* A satisfying career with further opportunities within the wider Atlas Copco organisation – we are passionate about the development & progression of our employees.
Job location:
This role will be covering the UK, mostly at our workshop in St Albans with some travel to UK sites and offshore
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