Head of Transition and Service Design - Technology - Counter Terrorism Policing HQ, Aberdeen
Client: Reed - UNLIMITED
Location: Aberdeen
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 24.04.2025
Expiry Date: 08.06.2025
Job Description:
Salary: The starting salary is £90,336, which includes allowances totalling £2,928. The salary is broken down as £87,408 basic salary, which will increase annually until you reach the top of the scale £96,341 plus a location allowance of £1,928 and a non-pensionable allowance of £1,000.
Job Summary:
The Head of Transition and Service Design will lead a team dedicated to designing the end-to-end journey of a service. This helps users complete their goals and ensures CTP delivers a policy intent related to technically complex solutions. In this role, your work will involve the creation of or changes to transactions, products, and content across both digital and offline channels provided by different parts of CTP HQ and partner organizations.
The post holder will work flexibly on IT solutions within the DDaT and Change portfolios as required by the CTPHQ Head of Technology and may work on, or provide oversight of, multiple programs/projects at any time depending on the scale and complexity. The post holder may also engage in collaborative/joint Service Design/Transition activities with our CT partner agencies.
This role will work closely with the Head of Delivery, the Head of ICT, the ICT SLT, Senior Responsible Owners (SROs), Project Executives, Programme Directors (for significant programmes), and other CTPHQ Unit Heads, e.g., Head of Strategy and Head of Finance.
The Head of Service Design and Transition is an expert practitioner with broad industry experience who can define and assure best practices while influencing, leading, and mentoring others.
Responsibilities:
1. Influence both design and organizational strategy and priorities.
2. Collaborate with counterpart colleagues across government.
3. Focus on ensuring the right conditions and environment for designers to work effectively.
4. Plan and coordinate resources to ensure effective service transitions into operation.
5. Directly line manage a number of Service Design and Transition SMEs (both contract and FTE).
How to Apply:
Click the apply now button below and start your career at the Met. Applications will be via a detailed CV and online application form. Completed applications must be submitted by 23:55 on 16th May 2025.
Diversity Commitment:
The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures, and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups, and women.
Disability Confident Employer:
As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long-term conditions have the opportunities to fulfill their potential and realize their aspirations. The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, please include this information within your application form. All matters will be treated in strict confidence.
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