Centre Manager South East London
£49,109-£57,067 + 37 days holiday + Local Authority Pension Scheme
I am looking for an ambitious and inspiring Centre Manager to lead the operations of a high footfall and very successful wet and dry leisure centre in South East London. With an annual turnover of £3.5m, the centre has 5000 members, a 1300 +learn to swim programme with a 130-class timetable across 3 studios. You will be leading a head of department team of 5 and 30 full time team members and a large number of freelance instructors. Working at the heart of the community you will also play a pivotal role in engaging with and delivering a wide range of community wellness programs and initiatives
As Centre Manager, you will:
1. Provide day-to-day leadership to staff and managers, ensuring high standards of performance, customer service, and safety.
2. Take responsibility for the financial and operational success of the centre, including managing budgets and delivering against ambitious KPIs.
3. Meet and exceed monthly sales and retention targets for both memberships and learn to swim participation.
4. Develop and oversee a diverse programme of activities that balances commercial performance with community needs.
5. Be responsible for new product launches and project manage cap ex investments.
6. Work with multiple stakeholders and community wellness and sports development partners.
7. Drive continuous improvement, championing initiatives such as Quest and other quality standards.
8. Lead, mentor, and inspire your team, ensuring they feel supported, developed, and engaged.
9. Predominantly work a combination of shifts Monday to Friday with the occasional weekend day.
I am keen to hear from candidates who have :
10. A proven track record managing a large leisure club (private or leisure management)
11. Strong commercial acumen with a flair for sales.
12. Have a patient and personable approach to working with multiple stakeholders.
13. Experience managing swimming pools would be desirable.
In addition to a highly competitive basic salary of £49,109-£57,067 dependent on experience, there are an exceptional range of benefits that include 37 days holiday per annum (including bank holidays), enrolment into the local authority pension scheme whereby you would contribute 6.8% of your basic salary with your employer contributing roughly three times your share