Closing Date 2025-07-03 Job Title: Proactive Performance Analyst Location: Durrington 12 Month Fixed Term Contract Hours: 38 Salary: £33,000 (based on skills and experience) It's an exciting time to join us! Here at Southern Water, we do much more than you probably think and offer a huge variety or roles, professions and career paths. Our key teams and departments include Customer Services, Water and Wastewater Operations, Engineering and Construction and Health and Safety. Plus, we have our corporate support teams including IT, HR and Finance. So, whoever you are and whatever your background we’ve a meaningful career right here, ready for you to dive into. As part of the evolution of our strategic projects, you could join our Proactive Control Centre which will focus on asset performance, primarily using diagnostics to help us choose the best course of action and future preventative actions. By joining this team, you could support the formulation of our ongoing environmental commitments to avoid ongoing pollutions. You will be part of the continued drive for change and will ultimately make a significant difference to the communities we serve. In your role as a Proactive Control Analyst, you will be expected to analyse data and information from a variety of sources, to diagnose asset performance issues, schedule remedial work and recommend actions to prevent future events and modifications to increase effectiveness and efficiency of the business. You will take action to ensure this timely intervention takes place in order to maintain the functionality of the Company’s assets, deliver reductions in pollution, environmental incidents & water incidents, and facilitate an increase in operational productivity. Your day-to-day will consists of generating reports and trends for analysis. You will deep dive into the data investigating the trends and what they mean in relation to the site in question. If needed a job is raised for field teams to resolve. This is an end-to-end process so you will track the jobs and gain insight to validate our choices and actions. We will encourage you to question the normal and you will use different interventions where needed. Your role will be crucial to our business objective to meet zero pollutions by 2040 and being passionate about the environment is key to help us on this journey. If you have a desire to make a positive impact on the environment, then this role could be for you. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position. Accountabilities: Technically minded with good to extensive knowledge of wastewater and water treatment assets (Desirable). Strong analytical skills with the ability to formulate and present proposals. Willing to gain a working knowledge of Company systems. Gather the necessary knowledge to facilitate systems integration. Be Innovative, with a ‘can do’ approach. To identify poor performing wastewater assets and take preventative or corrective action. To pre-empt site failure and resolve in a planned not reactive manner. To track, manage and mitigate site performance parameters that affect site risk. To contribute to improved serviceability and CMEX scores. To make performance data available to Assets, catchment inspectors, county sewerage engineers and external contractors and consultants. To assist in the development of business cases to support strategic investment in systems and processes when required. To support other areas of the business with analytical abilities and system and site knowledge. Excellent communication skills. Resolve system problems at own discretion. Ability to work independently or in a group with minimal direction. Able to work under pressure, and to prioritise activities. A Willingness to adapt, learn new skills and new ways of doing things. Skills & Competencies: A relevant Degree (demonstrating high analytical ability) or relevant Experience in the Water Industry (Desirable). Excellent analytical and numerical skills. Database and Spreadsheet expertise. Advanced data handling and reporting skills. Strong process focus. Strong Wastewater asset function and process knowledge (Desirable). Reliable and consistent high-quality output. Prioritising and able to work within tight deadlines. Excellent verbal and written communication skills. Logical, methodical, and able to think around problems. Willing and able to get involved. Extensive system awareness and data extraction ability. Work closely with Southern Water’s internal functions and external providers/service partners to ensure a collaborative and innovative approach to proactive interventions. Interested? Apply now! Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role? Privacy Statement: Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your manager is aware of your application.