Housing Services Administrator
£25,000 per annum pro rata (This role will be paid as a salaried role)
12 Months Fixed Term
36 hours per week
Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment? We’re looking for a Housing Services Administrator to help us deliver housing management services at Atlas Lodge.
Key responsibilities:
* Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.
* Handling financial records, assisting with debt management, and ensuring everything stays on track.
* Supporting health & safety by conducting inspections, addressing risks, and keeping the place hazard-free.
* Supporting compliance audits and checks to ensure all properties meet regulations.
* Assisting with addressing complaints, resolving issues, and maintaining communication with contractors and residents.
* Coordinating inspections and repairs of void properties for quick turnover.
Ideal candidate:
* Loves working with people and can adapt to different communication styles.
* Is confident, proactive, and has excellent problem-solving skills.
* Thrives in an organised environment, managing workloads and deadlines effectively.
* Works well independently and as part of a team.
* Has some admin or support experience (or eager to learn!) and enjoys delivering excellent customer service.
What We’re Offering:
* Full training and support to help you succeed.
* Opportunity to contribute to a high-quality housing service that makes a difference for residents.
* Opportunities for growth, including deputising for your manager when needed.
About Anchor:
Anchor is England’s largest not-for-profit provider of care and housing for older people. Our mission is to transform housing and care so everyone can have a home where they love living in later life.
Being not-for-profit means every penny we make or save is invested back into our residents, staff, and facilities, ensuring better care, wages, training, and amenities.
Benefits include:
* Health & happiness: gym discounts, mental health support, flexible working, online GP appointments.
* Financial: pension plan with employer contributions, savings advice, discounts, development programs, career progression.
We are committed to diversity and inclusion, proud to be an inclusive employer, and support various employee networks and pledges.
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