Founded in 1839, Patek Philippe is the last family-owned independent Genevan Watch Manufacturer.
We are currently recruiting to fill the following full-time vacancy in our flagship store in
New Bond Street, London
Sales Consultant
This is a full-time, on-site role for a Sales Consultant located in London. The Sales Consultant will be responsible for delivering exceptional customer service, fostering lasting client relationships, and driving sales in a luxury retail environment, ensuring that all customers receive a professional and refined experience.
Main Duties:
You will be the first point of contact for customer sales & service enquiries. Key responsibilities include consulting with customers to understand their needs, assisting with technical queries and providing tailored recommendations, attending customer events and showcasing Patek Philippe’s exquisite timepieces. You will also support in maintaining product displays, meeting sales objectives, and collaborating with the team to ensure a premium client experience.
What we are looking for:
Patek Philippe experience is desirable
Passion for fine craftsmanship, luxury products, and attention to detail
Exceptional customer service and communication skills, both written and verbal
Excellent literacy and numeracy skills
Experience in Sales in a luxury environment
Able to read and interpret technical documents
Able to use Microsoft packages (SAP is desirable)
Attention to detail and the ability to work under pressure including managing multiple tasks
A proactive approach and ability to work well on your own initiative as well as part of a team
An enthusiastic and positive personality
Immaculate personal appearance
Experience in the luxury goods industry is desirable
Competitive salary + benefits
Please send your CV, covering letter and salary expectations
The company carries out DBS, reference and work permit checks during the pre-employment process
Applicants will be shortlisted and contacted in March.
Due to the volume of applications received, only those selected for interviews will be contacted
Please note that we do not accept unsolicited CV’s from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.